Our Recent Projects in Exeter & Devon

Our bathroom renovation process follows 6 key stages: 1) Initial consultation and site assessment where we discuss your needs and take measurements; 2) Design phase with 3D visualizations and material selection; 3) Detailed quotation with transparent breakdown of costs and timeline; 4) Preparation work including removal of old fixtures and necessary structural modifications; 5) Installation phase including plumbing, electrical, tiling, and fixture installation; 6) Final inspection and handover with warranty documentation. Most bathroom renovations take between 10-14 days depending on complexity, with an average cost of £6,000-£12,000.

A straightforward like-for-like boiler replacement typically takes just one day to complete. For a new boiler installation in a different location or a system change (e.g., from conventional to combi), it usually takes 1-2 days. We minimize disruption by turning off your water and heating only when necessary, using dust sheets and floor protection throughout, and ensuring all waste is removed at the end of each day. Most customers only experience 2-3 hours without hot water. We always aim to leave your property as clean as we found it, and we'll walk you through operating your new boiler before we leave.

All our work comes with a comprehensive 12-month workmanship guarantee as standard. For boiler installations, we offer an extended 5-year workmanship guarantee when combined with an annual service plan. Additionally, all products and materials we install carry their manufacturer warranties (typically 1-10 years depending on the product). For Worcester Bosch boiler installations, we're able to offer up to a 10-year manufacturer warranty. All guarantees are provided in writing upon project completion, and we maintain detailed records of all installations to ensure smooth warranty claims if ever needed.

For genuine emergencies such as significant leaks, burst pipes, or complete heating failure in winter, we aim to be on-site within 30-60 minutes in the Exeter area. Our emergency response team operates 24/7, 365 days a year. For areas slightly further afield in Devon, our response time is typically 60-90 minutes. We prioritize emergencies based on severity and potential for property damage, with water leaks and gas issues taking highest priority. Our emergency vans are fully equipped with essential parts and tools to handle most situations in a single visit, minimizing the impact on your property.

Several key factors influence the final cost of plumbing and heating projects: 1) The quality and brand of fixtures/appliances selected; 2) The complexity of the installation and any structural modifications required; 3) The current condition of existing plumbing/heating systems; 4) Accessibility of the work area; 5) Any special requirements such as underfloor heating or smart controls; and 6) The size of the space being renovated. We provide detailed, transparent quotes before starting any work, and we communicate clearly if any unexpected issues arise during the project that might affect the final cost. Our case studies reflect a range of budgets from essential upgrades to luxury renovations.